1. Key Summary
This is a short summary. Full details are below:
- We collect account data, profile details, photos, location (for km distance), chat messages, groups, stories, live streams, and technical data.
- We use this data to operate RedStrap: matching, nearby people, distance display, chat, groups, stories, live broadcasts, safety, analytics, and improvements.
- You may delete your account anytime inside the RedStrap app — details explained in the “Delete Account & Data Removal” section.
- We do not sell your data. We share it only with service providers, safety partners, and when legally required.
2. Who We Are
RedStrap is a dating and social discovery app that helps users connect with nearby people. For privacy concerns contact:
Go to Profile → Settings → Account → Delete Account
3. Information We Collect
3.1 Account & Profile Information
- Username, email, phone number, hashed password
- Age, gender, photos, bio, interests, preferences
- Optional identity verification (selfie scan or document check)
3.2 Location & Proximity Data
Because RedStrap shows nearby users, we collect:
- Approximate device location (or precise if allowed by you)
- Distance between you and nearby users, shown only in km (e.g., “2.4 km away”)
- Location updates to refresh proximity results, local groups, events, and suggestions
Important: You can disable location permissions anytime. Without location, nearby features may not work.
3.3 Communications & Content
- Private messages, group chats, voice notes, photos, videos
- Stories (photos and short videos), reactions, comments
- Live broadcasts including viewer comments, reactions
3.4 Device, Usage & Technical Data
- Device model, OS, IP address, advertising ID, app version
- Crash logs, page/screen interactions, performance analytics
- Cookies (if using web interface)
3.5 Payment Information
For purchases, we collect transaction data but not full card numbers. Billing is handled by third-party payment processors.
3.6 Safety & Moderation Data
- User reports, rule violations, moderation decisions
- Automated detection signals for spam, abuse, unsafe behaviour
4. How We Use Information
- Account creation, login, profile management
- Showing nearby users and distance in km
- Chat, groups, stories, live broadcasts
- Fraud prevention, safety checks, content moderation
- Analytics, bug fixes, platform improvements
- Personalized suggestions and optional advertising
- Legal compliance and responding to authorities
5. Legal Bases for Processing
In applicable regions (e.g., EU):
- Contract necessity — providing the service
- Consent — optional features like marketing
- Legitimate interests — safety, analytics
- Legal obligation — compliance with laws
6. How We Share Data
- Service providers (cloud hosting, analytics, moderation, payment partners)
- Moderation and safety vendors
- Other users (messages, stories, profile content)
- Business transfers (mergers, acquisitions)
- Legal authorities when required
We do not sell your personal information.
7. Location & Distance Features
- We compute distance in kilometres only — never show exact GPS coordinates.
- Distances may be rounded for safety.
- If background location is enabled, distance updates can occur even when the app is minimized.
- You may disable location anytime in device settings.
8. Chats, Groups, Stories & Live Broadcasts
- Messages are stored to enable delivery, syncing, and moderation.
- Group chat messages are visible to members of that group.
- Stories are visible for the period you select.
- Live streams may be stored for moderation or replay features.
9. Data Retention
- Account data is retained until you delete your account.
- Messages remain available to chat participants even if you delete your account.
- Backups may hold deleted data for a short time (for safety & recovery).
10. Delete Account & Data Removal
You can delete your RedStrap account directly from inside the app.
How to delete your account
- Go to Profile → Settings → Account → Delete Account
- You must confirm your identity (e.g., via verification code)
- Deletion begins immediately after confirmation
What happens when you delete your account?
- Your profile, photos, bio, interests, and public content are removed from the live service.
- You are removed from groups and social features.
- Your account becomes permanently inaccessible.
- Your personal data is deleted or anonymized in our active systems.
Important exceptions
- Messages you sent to other users remain visible to them — we cannot remove them from other users’ devices.
- Some data may persist for a limited period in secure backups.
- We may retain certain records if required by law (e.g., fraud prevention).
Data deletion timeline
Most data is deleted or anonymized shortly after account deletion. Backup systems may require additional time due to security and auditing policies.
11. Third-Party Integrations
If you link social accounts, we may receive limited profile information. You can disconnect linked accounts anytime in settings.
12. Advertising & Analytics
We may use analytics and advertising partners to improve RedStrap. Where required, we provide opt-out options.
13. Security
- Encrypted communication (TLS)
- Hashed & salted passwords
- Access controls, secure storage, periodic security reviews
14. Children
RedStrap is for adults (commonly 18+). We do not knowingly collect information from minors. Report any underage accounts to app.
15. Your Rights
- Access your data
- Request correction
- Request deletion
- Object or restrict certain processing
16. International Transfers
Your data may be processed in other countries. We use legal mechanisms such as Standard Contractual Clauses where required.
17. Legal Requests
We may disclose data when legally required or to protect our rights and users’ safety.
18. Policy Updates
We may update this Privacy Policy. New versions will be posted with the updated date.
19. Contact Us
Go to Profile → Settings → Account → Contact Us